Privacy Policy
Last Updated: 13 tháng 1, 2026
We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Compare Ride Fares service.
1. Information We Collect
1.1. Registration Information
When you register an account, we collect: - Email address - Name (optional)
1.2. Location Data
When you use the service to compare fares, we collect: - Pickup location coordinates (latitude, longitude) - Drop-off location coordinates (latitude, longitude) - Pickup and drop-off addresses This location data is only used to provide fare comparison functionality and is not used for location tracking.
2. How We Use Information
We use the collected information to: (a) Provide fare comparison service: - Compare ride fares from different providers based on locations you provide - Display fare comparison results to you (b) Authentication and security: - Verify your identity when you log in - Protect accounts from unauthorized access (c) Communication: - Send important service notifications to your email - Respond to your support requests
3. Information Sharing
We DO NOT sell or share your personal information with third parties for marketing purposes. We may share information in the following cases: (a) Transportation service providers: We may share necessary location information with transportation service providers to retrieve prices, but only when you perform a fare comparison search. (b) Legal requirements: We may disclose information if required by law or competent authorities. (c) Protection of rights: We may share information to protect the rights, property, or safety of us, users, or others.
4. Information Security
We implement appropriate technical and organizational security measures to protect your information: - Encrypt passwords using bcrypt with salt rounds - Encrypt authentication tokens before storage - Use HTTPS for all connections - Limit access to personal information to authorized staff only - Regularly review and update security measures - Regularly backup data to ensure integrity However, no method of transmission over the Internet or electronic storage is 100% secure. Although we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information: (a) Right to access: You have the right to request access to personal information we store about you. (b) Right to edit: You can update your account information at any time. (c) Right to delete: You have the right to request deletion of your account and data immediately. Account information will be retained for up to 12 months after deletion to prevent fraud, then permanently removed. (d) Right to disconnect: You can disconnect provider accounts at any time from the Account Manager page. (e) Right to refuse cookies: You can disable cookies in your browser settings, however this may affect service functionality. To exercise these rights, please contact us at: [email protected]
6. Data Storage
We retain personal data only for as long as necessary to provide app functionality. Specifically: (a) Location data: Location data is stored for up to 90 days for customer support purposes, then permanently removed. (b) Account information: Account information is retained for up to 12 months after account deletion to prevent fraud, then permanently removed. (c) Transaction data required by law: Transaction data required by law will be anonymized and stored without identifiable information. When you delete your account, we will begin the process of deleting or anonymizing your personal information according to the retention periods outlined above.
7. Cookies and Storage Technologies
We use the following types of cookies: (a) Essential cookies: Necessary for service operation, including authentication and security. (b) Functional cookies: Store language preferences and settings to improve your experience. You can control cookies through your browser settings. However, disabling some cookies may affect service functionality.
8. Privacy Policy Changes
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
9. Contact
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at: [email protected]
